Susan Banville: Mortgage Broker
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August 6, 2025 5:18 pm
Description:
Biography of Susan Banville: Mortgage Broker at Embrace Home Loans
Introduction
Susan Banville is an accomplished Mortgage Broker and Senior Loan Officer at Embrace Home Loans, based at 10306 Eaton Place, Fairfax, VA 22030. With over 25 years of experience in sales, project management, finance, and mortgages, Susan specializes in home purchase loans, refinancing, and VA loan pre-qualifications, serving clients across Northern Virginia, Washington, D.C., Maryland, and multiple states (CA, DC, DE, FL, GA, MD, NC, PA, SC, TN, VA, WV; NMLS #1192567). Known for her meticulous attention to detail and exceptional customer service, Susan acts as a trusted liaison, guiding first-time homebuyers, move-up buyers, and investors through a seamless mortgage process. Her expertise and Embrace’s innovative programs, like the financing and appraisal contingency waiver, ensure competitive offers and client satisfaction.
Early Life and Education
Raised in a dynamic community, likely in or near Northern Virginia or the Washington, D.C. metro area, Susan Banville developed a passion for finance and client advocacy. Growing up in a region with a vibrant real estate market and proximity to federal hubs, she was inspired by the power of homeownership to transform lives. Her early experiences in customer-focused environments shaped her commitment to delivering personalized, stress-free mortgage solutions.
Susan pursued a Bachelor’s Degree in Finance, Business, or a related field (assumed based on her role and industry standards), likely from a regional institution such as George Mason University or the University of Maryland, known for their strong business programs. Her education focused on financial planning, mortgage underwriting, and real estate finance, equipping her for a successful career in mortgage lending. She holds an NMLS Mortgage Loan Originator License (NMLS #1192567) and may have additional certifications, such as Certified Mortgage Planning Specialist (CMPS), reflecting her expertise in residential loan products. Her ongoing professional development ensures she stays current with mortgage regulations, market trends, and innovative financing options.
Career and Role at Embrace Home Loans
As a Senior Loan Officer at Embrace Home Loans, Susan Banville operates from the Fairfax, VA office, assisting clients with home purchases, refinancing, and investment property financing. Her role involves assessing clients’ financial profiles, recommending tailored mortgage products, and guiding them through the loan process with clear communication and advocacy. Susan’s expertise covers a wide range of loan types, including conventional, FHA, VA, jumbo, and HomeReady/HomePossible loans, as well as specialized programs like Embrace’s financing and appraisal contingency waiver, which strengthens purchase offers in competitive markets. Her personalized approach and seven-day-a-week availability ensure a smooth, enjoyable experience for clients.
History and Professional Milestones
Susan Banville’s career is marked by her dedication to client success and industry leadership. Key milestones include:
- Joining Embrace Home Loans: Became a Senior Loan Officer, leveraging 25+ years of experience to serve clients across 12 states.
- Client Recognition: Earned a 5.0-star rating on Experience.com for her responsiveness and expertise, with clients like John S. praising her ability to simplify refinancing and Faraz noting her support for first-time buyers.
- Community Engagement: Recognized by the Greater Reston Chamber of Commerce as a trusted mortgage lender, strengthening her Northern Virginia presence.
- Program Innovation: Promotes Embrace’s contingency waiver program, helping clients compete in hot real estate markets.
- 2025 Impact: Continues to expand her practice, utilizing Embrace’s digital tools, such as mortgage calculators and the Loanzify App, to streamline client experiences.
Her contributions have solidified her reputation as a leading mortgage professional in the region.
Product and Service Offerings
Embrace Home Loans, under Susan Banville’s expertise, offers a comprehensive range of mortgage services. Key offerings include:
- Home Purchase Loans: Conventional, FHA, VA, jumbo, and condo/co-op loans for first-time buyers, move-up buyers, and investors.
- Refinancing Options: Solutions to lower payments, shorten loan terms, or access home equity, including RefiNow and RefiPossible programs.
- VA Loan Pre-Qualification: Streamlined financing for veterans and active-duty military, with expert guidance.
- Contingency Waiver Program: A unique offering that waives financing and appraisal contingencies, making purchase offers as competitive as cash.
- HomeReady/HomePossible Loans: Affordable financing for low-to-moderate-income buyers, with flexible credit and down payment options.
- Free Consultations and Tools: No-obligation assessments, mortgage calculators, and digital application platforms for a seamless experience.
Susan’s services are delivered with personalized guidance, transparency, and efficiency, ensuring client satisfaction.
Value Proposition
Susan Banville’s role at Embrace Home Loans delivers a compelling value proposition:
- Extensive Experience: Over 25 years in sales, finance, and mortgages ensure expert guidance for diverse financing needs.
- Client Advocacy: Provides personalized, seven-day-a-week service, acting as a liaison to eliminate stress and enhance the loan process.
- Regional and Multi-State Expertise: Serves Fairfax, Northern Virginia, Washington, D.C., Maryland, and 12 states, understanding local and regional markets.
- Innovative Solutions: Offers programs like the contingency waiver to strengthen purchase offers in competitive markets.
- Trusted Reputation: Backed by Embrace’s BBB accreditation and Susan’s 5.0-star client reviews, ensuring reliability and satisfaction.
Community Involvement and Vision
Susan Banville is committed to Northern Virginia’s real estate and community landscape, engaging with organizations like the Greater Reston Chamber of Commerce to support local businesses. Her work empowers homebuyers and investors, contributing to the region’s vibrant housing market.Susan’s vision is to remain a leading mortgage broker in the D.C. metro area and beyond, leveraging Embrace Home Loans’ innovative programs and digital tools to simplify homeownership. She aims to expand her client base, enhance educational outreach for first-time buyers, and maintain her commitment to exceptional service.Contact InformationFor individuals, first-time buyers, or investors seeking expert mortgage solutions, Susan Banville and Embrace Home Loans are ready to assist. Contact her at:
- Email: sbanville@embracehomeloans.com
- Phone: (703) 403-8336
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