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Ben Linkins — Relationship Manager, Global Payments

Ben Linkins is a dedicated Relationship Manager at Global Payments, Inc., a leading global provider of payment technology and merchant services. With a focus on building strong client partnerships and delivering tailored payment solutions, Ben plays a vital role in supporting businesses of all sizes to grow with confidence in the rapidly evolving payments ecosystem. He brings professionalism, strategic insight, and customer-centric service to every engagement.

Professional Role & Experience

As a Relationship Manager at Global Payments, Ben is responsible for managing customer relationships, acting as the primary point of contact for an assigned portfolio of business clients, and ensuring they receive world-class support and service throughout their use of Global Payments’ merchant services and payment solutions. In this role, he works closely with merchants and partner organizations to understand their business needs, respond to service inquiries, and help drive adoption of value-added payment technologies.

Relationship managers at Global Payments are typically tasked with fostering long-term client relationships, coordinating service delivery, and collaborating with internal teams to provide seamless support — from onboarding and deployment to ongoing account management and strategic guidance.

Ben combines strong communication skills, problem-solving ability, and industry knowledge to help clients optimize their payment processes, reduce operational hurdles, and improve customer satisfaction. His work supports merchants’ success and business growth through better transactional systems and service excellence.

About Global Payments — Company Overview

Global Payments, Inc. (NYSE: GPN) is a Fortune 500 financial technology company and a global leader in payment processing and merchant solutions. Founded as a payments innovator, the company now operates in more than 100 countries, serving over 3.5 million merchants and 1,300 financial institutions worldwide. With a global infrastructure that processes tens of billions of transactions annually, Global Payments enables secure digital and in-store commerce for businesses across industries.

Global Payments provides a comprehensive suite of solutions that includes:

• Merchant Services & Payment Processing — supporting in-store, online, and mobile transactions

• E-commerce & Omni-Channel Solutions — secure payment acceptance across platforms

• Integrated Payments & APIs — customizable integration options for developers and tech partners

• Partnership Programs & Dedicated Relationship Management — tailored support for financial institutions, marketplaces, and enterprise clients

• 24/7 Customer and Technical Support to ensure operational continuity and client confidence

One of the company’s core strengths is its dedicated relationship manager model, which ensures merchants and partners receive personalized attention, proactive guidance, and coordinated support across all stages of the customer lifecycle.

Services & Merchant Solutions

In his role, Ben helps clients take full advantage of Global Payments’ robust service offerings, which include:

🔹 Credit, debit, and digital payment processing — fast, secure transaction acceptance across channels.
🔹 Point-of-sale (POS) systems and mobile payment technologies — scalable solutions for retailers, restaurants, and service providers.
🔹 Integrated e-commerce solutions — enabling online sales with seamless checkout experiences.
🔹 Partner and merchant support programs with designated relationship managers to optimize growth and operational efficiency.

By aligning payment technology with each client’s business environment, Ben helps ensure that merchants can streamline operations, reduce processing complexity, and enhance customer experiences.

Value Proposition & Client Focus

Ben’s value as a Relationship Manager stems from his ability to combine trust-based client engagement with insights into payment solutions that empower business growth. His approach includes:

✔ Proactive client communication and responsiveness
✔ Deep understanding of payment processing systems
✔ Collaborative problem resolution and service coordination
✔ Strategic guidance on leveraging payment technologies
✔ Support for scalability as client businesses evolve

Whether working with small local merchants or larger enterprise partners, Ben helps clients navigate the fast-changing payment landscape, optimize transaction processes, and achieve measurable success through the right mix of technology and service.

Contact & Professional Details

📧 Email: ben.linkins@e-hps.com
📞 Phone: 571-969-0896
🏢 Company: Global Payments, Inc.